We’re getting a sudden influx of cancellation webhook calls after we introduce a new pricing model.
It has 7-days free trial period and then monthly subscription.
What events should be triggered given this user story:
- User starts a free trial
- Free trial ends after a week
- User chooses not to go on with the plan
I think events trigger like the following: `INITIAL_PURCHASE` → `CANCELLATION`. Is it correct? If FTE does not trigger `CANCELLATION` event, we can’t explain cancellation increase.
Additional Question:
Also in revenue cat charts, do active subscription contains trial users? Or active subscription chart and active trial chart are not related to each other?
Best answer by tina
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