We’re getting a sudden influx of cancellation webhook calls after we introduce a new pricing model.
It has 7-days free trial period and then monthly subscription.
What events should be triggered given this user story:
- User starts a free trial
- Free trial ends after a week
- User chooses not to go on with the plan
I think events trigger like the following: `INITIAL_PURCHASE` → `CANCELLATION`. Is it correct? If FTE does not trigger `CANCELLATION` event, we can’t explain cancellation increase.
Also in revenue cat charts, do active subscription contains trial users? Or active subscription chart and active trial chart are not related to each other?
Best answer by tinaView original