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"Trial Cancellation Date" in lists applies to cancelled subscriptions

  • 28 July 2021
  • 1 reply
  • 103 views

It appears the "Trial cancellation date" filter also applies if a user has cancelled a subscription? For example we have the following filters to show users in the last X amount of days who have started and cancelled a trial. But going through the list there are 3 active subscribers and it looks like each of them...

 

1. Start a trial

2. Let their trial convert into a subscription

3. Cancel the subscription but it has not expired

 

 

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