Question

Getting error when trying to fetch ProductDetails from Google Play store in Flutter

  • 19 September 2023
  • 5 replies
  • 252 views
M
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This is the error I am getting: 

W/[Purchases] - WARN(24005): There is a problem with your configuration in Play Store Developer Console. More info here: https://errors.rev.cat/configuring-products

 

I am following the guide here: 

 

Have not had the app published yet. But the interesting thing is in RevenueCat Dashboard, I can IMPORT my iNAPP products. RevenueCat can identify a new product created in my Play console, import it without any issues but can’t fetch ProductDetails! Is this normal?

 

Again, have not published my app in Closed testing yet, waiting for review to finish. But since I’m a license tester on a physical phone, and RevenueCat can fetch the products themselves from the Dashboard, maybe there is something else I am missing?

5 replies

cody
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Userlevel 6
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Hey @Munkhbat!

The dashboard validator is separate from how the device fetches products from Google Play - so you’ll need to be sure the app is published on a closed track first before trying to test making purchases: https://www.revenuecat.com/docs/google-play-store#upload-a-signed-apk-to-the-closed-track

M
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Hey @Munkhbat!

The dashboard validator is separate from how the device fetches products from Google Play - so you’ll need to be sure the app is published on a closed track first before trying to test making purchases: https://www.revenuecat.com/docs/google-play-store#upload-a-signed-apk-to-the-closed-track

Hi cody,

Thank you for the response. I had my app released in Closed alpha testing track yesterday, but the problem still persists. 

 

And I am the License tester, accepted to enter the testing program, downloaded the app from Play store to a physical device with Play store logged in as the license tester etc:

 

 

I have done every step mentioned in guides, where else can I look at this point?

M
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New development:

I contacted Google's tech support tegarding the Play console configuration, and this is their response after a couple days:

 

"Thanks for contacting Google Play Developer Technical Support.

 

As per checking, there are no misconfigurations in your app and in-app products. However, it seems that the error you are getting with the plugin that you are using in Flutter points to an issue with RevenueCat. Kindly note, any questions about a third party software that you used to develop your app should be directed to that company."

 

What should I do now?

M
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Ok, I managed to solve the issue. Turns out it was a problem with localization. The location where I am at, even when included in the list of locations for the app bundle uploaded to Google Play store, cannot fetch the products for some reason. 

 

Thank you for help!

B
Badge +1

Hi @Munkhbat, How did you resolve this issue?

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