Are refunds included in Revenue Chart?

  • 25 September 2021
  • 1 reply

Badge +4

Hey guys, 

In the main screen I see the revenue for the last 28 days. If a user make a refund will this money automatically excluded from the total revenue? 


Best answer by cody 27 September 2021, 16:41

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1 reply

Userlevel 6
Badge +8

Hey @Andrei Bondarenko!

Yes- our metrics are based on a current snapshot of the receipts we have synced for your app. Once a refund is processed by one of the stores, we update the transaction to reflect the refund so it is excluded from the overview metrics (including revenue over the last 28 days).