Skip to main content
Question

Redeeming ios promotion offer on the same subscription product

L
Forum|alt.badge.img+4
  • Lydia
  • Active Member
  • 10 replies

Hi there, is it possible to purchase a promotional offer on the product that a user is already subscribed to using purchaseDiscountedPackage, or does the promotional offer have to be on a different product?

I tried purchasing a promotional offer on the same product in production and although it appeared to go through without any errors, my subscription did not change and I didn’t see any webhooks in RC or any email confirmation from apple. For a different product it did work as expected.

Just checking in case I am missing something.

Thanks,

Lydia

This post has been closed for comments

2 replies

tina
RevenueCat Staff
Forum|alt.badge.img+10
  • tina
  • RevenueCat Staff
  • 338 replies
  • January 28, 2022

Hi @Lydia 

The promotional offer will go into effect at the next renewal period. The behavior that you’re seeing when claiming the offer for a different product is either an upgrade or crossgrade to a different subscription with the same duration. You can read more about when the offer period should start in Apple’s developer documentation: https://developer.apple.com/documentation/storekit/original_api_for_in-app_purchase/subscriptions_and_offers/implementing_promotional_offers_in_your_app#3150979  

L
Forum|alt.badge.img+4
  • Lydia
  • Author
  • Active Member
  • 10 replies
  • January 28, 2022

Hi @tina,

Ok yes that makes sense. So to be clear it is possible to buy a promotional offer on the same product that the user already has?

Thanks,

Lydia

Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings