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ERROR: 😿‼️ Request to getOfferings and ERROR: 😿‼️ Request to getCustomerInfo

  • May 7, 2025
  • 1 reply
  • 28 views

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Hi,
I just submitted a new app to the App Store, but I’ve now noticed some logs in Xcode related to RevenueCat.

WARN: ⚠️ Signature failed verification  
ERROR: 😿‼️ Request to getOfferings(appUserID: "AppUserID") failed verification. This is likely due to a malicious user intercepting and modifying requests.  
WARN: ⚠️ Signature failed verification  
ERROR: 😿‼️ Request to getCustomerInfo(appUserID: "AppUserID") failed verification. This is likely due to a malicious user intercepting and modifying requests.
 

Do you know what could be causing these errors? I’d really appreciate your help.

Below is the code I’m using to check the subscription status:
 

import RevenueCat
import OSLog

public final class SubscriptionManager: ObservableObject {

  private var entitlementId: String = ""
  @Published public var subscriptionActive: Bool = false {
    didSet {
      Logger.subscription.log("Subscription status changed: \(self.subscriptionActive)")
    }
  }

  @Published var customerInfo: CustomerInfo? {
    didSet {
      subscriptionActive = customerInfo?.entitlements[self.entitlementId]?.isActive == true
    }
  }

  public init(apiKey: String, entitlementId: String) {
    self.entitlementId = entitlementId
    Purchases.configure(withAPIKey: apiKey)
  }

  @MainActor
  public func refreshCustomerInfo() async {
    customerInfo = try? await Purchases.shared.customerInfo()
    Logger.subscription.log("Customer info refreshed successfully")
  }

  public func purchased(data: PurchaseResultData) {
    Logger.subscription.log("Purchase details - Product: \(data.transaction?.productIdentifier ?? "")")
    customerInfo = data.customerInfo
  }

}

SDK version: 5.22.2

This post has been closed for comments

1 reply

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  • RevenueCat Staff
  • 593 replies
  • May 9, 2025

Hi, those errors are warnings from our Trusted Entitlements feature and shouldn't impact getting offerings. Are you having trouble passing App Review or running into issues when testing? If so can you share the full debug logs or any other errors you are seeing?


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