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Introductory offer period is displayed incorrectly in Paywall Template

  • January 10, 2025
  • 2 replies
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I have created a Paywall using the template editor, but when I have it display the introductory offer, it says it is “14 days” even though my actual introductory offer at the App Store is six months.

It is displaying the monthly subscription price correctly ($4.99), so RevenueCat seems to be communicating with the app store, but it’s getting the introductory offer details wrong. 

I could just hard code the value, but there appears to be a deeper issue here. 

Can someone please advise? 

Screenshot of the template editor below showing the display of the incorrect value. 

 

 

Best answer by kaitlin

Hey ​@philip-johnson-4e5f09,

Are you seeing 14 days only in the preview editor, or are you seeing this in your app’s paywall when testing as well?

If it’s just the preview editor - this uses example date and may not always reflect your app’s data entirely accurately. The best place to check that your info is absolutely accurate would be by running the build on a physical device or in the simulator. 

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kaitlin
RevenueCat Staff
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  • kaitlin
  • RevenueCat Staff
  • 388 replies
  • Answer
  • January 10, 2025

Hey ​@philip-johnson-4e5f09,

Are you seeing 14 days only in the preview editor, or are you seeing this in your app’s paywall when testing as well?

If it’s just the preview editor - this uses example date and may not always reflect your app’s data entirely accurately. The best place to check that your info is absolutely accurate would be by running the build on a physical device or in the simulator. 

P
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OK, that’s a relief. I was seeing it only in the preview editor. 

I have now tested locally and in TestFlight and things seem to be working fine. Just submitted to App Review; fingers crossed!

joan-cardona
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  • joan-cardona
    joan-cardona

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