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Question

Unable to subscribe User with different account

  • March 6, 2024
  • 1 reply
  • 47 views

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Hello,

I have subscribe User-A with account Id - A@gmail.com in 1st device then cancel this subscription and again try to subscribe. this flow is working but when I try to subscribe same User with same account id but in different device then unable to subscribe, it shows item you were attempting to purchase could not be found.Even I am not able to use that account with different user as well.

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1 reply

Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • March 8, 2024

Hi, you may need to restore purchases on the second device. And this will depend on your project's restore behavior as well.