Skip to main content
Question

Unable to subscribe User with different account

  • March 6, 2024
  • 1 reply
  • 38 views

Forum|alt.badge.img+2

Hello,

I have subscribe User-A with account Id - A@gmail.com in 1st device then cancel this subscription and again try to subscribe. this flow is working but when I try to subscribe same User with same account id but in different device then unable to subscribe, it shows item you were attempting to purchase could not be found.Even I am not able to use that account with different user as well.

This post has been closed for comments

1 reply

Ryan Glanz
RevenueCat Staff
Forum|alt.badge.img+8
  • RevenueCat Staff
  • 383 replies
  • March 8, 2024

Hi, you may need to restore purchases on the second device. And this will depend on your project's restore behavior as well.

 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings