If a user redeems an offer code (iOS) without the app installed, when does the INITIAL_PURCHASE webhook fire?
I’m having an issue where the INITIAL_PURCHASE webhook is firing without the user id being set. I set the user id when the user signs in/up so I’m trying to understand when the webhook is firing. This is only a problem for trials (offer code redemptions).
It would be nice if the webhook would re-fired when the user id was updated.
Best answer by sharif
Hi
You're likely getting an initial purchase webhook when the customer makes a purchase outside of the app. That can include changing subscriptions in settings, purchasing directly from the App Store, or redeeming a coupon code in the App Store.
If you want to prevent that, I recommend not calling configure on the SDK until the customer logs in. That way, right when they log in the SDK processes the offer code purchase on the device.
+9Hey
I’m checking on some things with the team and will get back to you soon!
+9Hi
You're likely getting an initial purchase webhook when the customer makes a purchase outside of the app. That can include changing subscriptions in settings, purchasing directly from the App Store, or redeeming a coupon code in the App Store.
If you want to prevent that, I recommend not calling configure on the SDK until the customer logs in. That way, right when they log in the SDK processes the offer code purchase on the device.
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