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Unable to "Disconnect from Google" in project settings

  • 10 December 2021
  • 8 replies
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I’m trying to setup Real Time Developer Notifications, but keep getting a 400 error every time I click the button. Not sure if this is related to the switch from Apps to Projects.

 

Best answer by Joe C.

Thanks Jazmine, indeed that was the solution but it wasn’t obvious to figure out. Leaving this as feedback in case someone else encounters the same issue.

The existing service account key is required to disconnect a currently connected project, which is counter intuitive. If for some reason, you lost the key and want to disconnect Google notifications to connect a new one, there is no way to do with the existing functionality.

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8 replies

jazmine
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  • Dedicated Contributor
  • 122 replies
  • December 14, 2021

Hey @Joe C. ,

I saw this was submitted as Zendesk ticket, but to summarize it looks like you found the solution to disconnect from the existing developer notification by adding the old service account. 


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  • Answer
  • December 14, 2021

Thanks Jazmine, indeed that was the solution but it wasn’t obvious to figure out. Leaving this as feedback in case someone else encounters the same issue.

The existing service account key is required to disconnect a currently connected project, which is counter intuitive. If for some reason, you lost the key and want to disconnect Google notifications to connect a new one, there is no way to do with the existing functionality.


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  • New Member
  • 4 replies
  • December 22, 2021

Same error here. And always got 400 even after creating a new Google Cloud Account. 

Sorry I don't understand the solution you mentioned above @Joe C. 

Could you offer more detailed info of what did you do to solve this? Thx


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  • December 22, 2021
vulgur wrote:

Same error here. And always got 400 even after creating a new Google Cloud Account. 

Sorry I don't understand the solution you mentioned above @Joe C. 

Could you offer more detailed info of what did you do to solve this? Thx

Hi, in my case, the problem was that the UI expects you to provide the original service credential key even for disconnecting from Google. If you have a connection already established, you need to provide the original service account in the “Service Account Credentials JSON” field.


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  • New Member
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  • December 23, 2021
Joe C. wrote:
vulgur wrote:

Same error here. And always got 400 even after creating a new Google Cloud Account. 

Sorry I don't understand the solution you mentioned above @Joe C. 

Could you offer more detailed info of what did you do to solve this? Thx

Hi, in my case, the problem was that the UI expects you to provide the original service credential key even for disconnecting from Google. If you have a connection already established, you need to provide the original service account in the “Service Account Credentials JSON” field.

I see. What I want to do is the opposite of yours, connect the Google, which always fails with the error code 400.

Still very grateful.


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  • Member
  • 7 replies
  • January 4, 2022

I also get “Received status code 400” every time i want to connect…
Any suggestions?


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  • Member
  • 9 replies
  • April 12, 2022

@vulgur @mwerder I’m currently facing the same issue, did you manage to resolve this?


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  • Member
  • 7 replies
  • April 12, 2022

@Maru , yes i messed up something on the google side (setting up Google Cloud Pub/Sub). But I cant remember exactly sorry.


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