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Question

ASA attribution stopped returning data ~10 days ago, and re-doing the OAuth integration doesn't fix it

  • June 15, 2026
  • 1 reply
  • 19 views
T
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Hi RevenueCat team,

My app has been integrated with Apple Search Ads (Advanced integration) for months and attribution data was coming through normally. However, for roughly the last 10 days no ASA data is being returned — all traffic is now showing as Organic in Charts, even though I can see conversions clearly coming from Apple Search Ads in the Apple Ads dashboard. No app-side code was changed during this period.

This app uses the OAuth ("Sign in with Apple") authentication method, and its Advanced integration appears to have dropped. I already tried re-doing the integration by signing in with Apple again, but data still does not come back.

For comparison: another one of my apps still uses the legacy method (Client ID / Team ID / Key ID) and that one is unaffected — ASA data is still flowing normally.

Could you please check the server logs for my account to see whether RevenueCat is hitting an auth/token error when fetching attribution from Apple for the affected app? And is there a known issue with the OAuth ("Sign in with Apple") connection silently expiring? Any guidance on how to fully restore it would be appreciated. Happy to share the app ID / project details via a support ticket if needed.

Thanks!

1 reply

chris_perriam
RevenueCat Staff
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  • chris_perriam
  • RevenueCat Staff
  • June 15, 2026

Hi ​@thái-bảo-nguyễn-87c932 , sorry for the issues you’re having here. After taking a look at your account, I see that you have multiple projects with Apple Ads attribution data in RevenueCat. Could you please open a support ticket with the details of the specific project you’re having troubles with, and the specific chart you’re looking at? Support tickets can be opened in the RevenueCat dashboard here: https://app.revenuecat.com/settings/support?tab=contact

 

To check whether Apple Ads attribution data is being processed, I recommend looking at the “New Customers” chart, filtered by Attribution Source = Apple Search Ads, and segmented by Project, like so:

 

I recommend using the New Customers chart for this purpose, as it still shows the attribution data even if the customers do not make a purchase.

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