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Question

Unable to fetch products from App Store Connect

  • August 17, 2025
  • 2 replies
  • 175 views

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Hi!
I am trying to integrate RevenueCat into my Expo project, but I keep getting the following error:
 ERROR  [RevenueCat] 🍎‼️ Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)
There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). 

I double checked all configuration in both RevenueCat dashboard and App Store Connect:

  1. The product ids are matching.
  2. Paid Applications Agreement and tax forms are signed.

  3. App Store Connect subscriptions are in Ready to Submit state.

  4. In-app purchase key configuration is set up.

I am testing the app in the iOS 18.6 simulator with the local dev build I run with “npx expo run:ios”.

I’d appreciate any help with this because I am out of ideas what goes wrong.

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2 replies

I’m running into the same issue on iOS. I’ve triple-checked everything and it all looks correct. I also tried adding the StoreKit configuration, and with that I was able to present the Paywall on iOS.


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  • RevenueCat Staff
  • August 22, 2025

Hi, this can be due to using the simulator. Can you please try testing on a physical device and let me know if this works for you?