Trial dont shown in ios native purchase bottomSheet

Hi ​@kamancho,

This is the sheet that comes straight from Apple - if you don’t see the trial there it can be due to two things:

• The user is not eligible for a trial: Users can only use trials one time per subscription group. If you have already been subscribed then cannot redeem a trial again.
• It’s wrongly configured in App Store Connect: Trials are Introductory Offers, make sure you have not confused them with a promotional offer.

Let me know if this helps!

​@joan-cardona 
I am testing with sandbox tester account.
Could my problem be that my subscriotions in app store in status “Ready to Submit”?

​@joan-cardona 

As I see in logs package contains trial, but native bottomShit dont show it

 

override suspend fun purchase(storePackage: Package): PurchasesError? =

            suspendCoroutine { cont ->

                KydraLog.info {

                    "intro: price=${storePackage.storeProduct.introductoryDiscount?.price?.formatted}, " +

                            "period=${storePackage.storeProduct.introductoryDiscount?.subscriptionPeriod?.unit}, " +

                            "numPeriods=${storePackage.storeProduct.introductoryDiscount?.subscriptionPeriod?.value}, " +

                            "type=${storePackage.storeProduct.introductoryDiscount?.paymentMode}"

                }

                Purchases.sharedInstance.purchase(

                    storePackage,

                    onSuccess = { transaction, customer ->

                        cont.resume(null)

                    },

                    onError = { err: PurchasesError, userCanceled: Boolean ->

                        cont.resume(err)

                    },

                )

            }

Here is log result:

intro: price=USD 0.00, period=DAY, numPeriods=3, type=FREE_TRIAL

Hi ​@kamancho,

The products should be in “Ready to submit” when testing, they return the trial correctly. Did you already have a trial when using this sandbox account? They work the same way as in production, it can only be redeemed once.

Best,