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TestFlight RevenueCat Store unavailable Could not load subscription options

  • May 6, 2026
  • 1 reply
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Hello, 

I am currently testing my app on Testflight and cannot get past the subscription/paywall stage as I am getting this error when attempting to Start free trial / subscription after signing in with Apple ID.

Store unavailable Could not load subscription options.

I am using iOS 26. Code snippet of how I am loading offerings/products: https://github.com/nelsonng2002/dump-repo/blob/main/purchases.service.ts

I added some debugging to my screen and here it is:

RevenueCat Initialized: yes, Configured: yes, Key present: yes, Key preview: appl_f...

Last action: offerings:fetch _error Current offering: none Offering IDs: none Package IDs: none Last error code: 23 Last error: There is an issue with your configuration. Check the underlying error for more details. More information: https://rev.cat/sdk- troubleshooting There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect.

 

For info, I have products set up on App Store Connect already in Ready to Submit status, product IDs in RevenueCat and App Store are matching. My App Store region is UK and my products have both been made available in UK. 

I am also using my actual Apple ID and not a sandbox Apple ID. My sandbox Apple ID I used to test locally with Storekit and it worked. But with Testflight, I am not able to add my sandbox ID to the testing group, only my actual Apple ID.

 

If anyone could help, I would appreciate it! It is a big blocker for me as I want to know that the subscription/auth flow will work in production.

Thanks

1 reply

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Also, I am using iOS 26+