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Question

Revenuecat not showing custumers when users are interacting with the app

  • June 26, 2025
  • 1 reply
  • 14 views

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Hi all

 

In my app I am able to make purchases. That is working fine


However the users who have not yet purchased but interacted with the app including going to the paywall are not showing up under customs in RevenueCat.
I am using Flutter flow.


What could I be doing wrong?

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1 reply

alejandra-wetsch
RevenueCat Staff
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Hey ​@Relate-share-your-emotions-app

Thank you for reaching out. I'll be happy to help!

I'm glad you're able to perform purchases successfully!

All customers who interacted with the SDK are created and can be accessed via RevenueCat's dashboard. However, they are not shown by default on the Overview or Customer Menus, where we show subscription-based customers only.

I recommend creating a new list in the Customers Menu that filters by the customer's first seen date to see these customers. You can adjust the date filtering to your needs and apply more filters to get more precise results. Please take a look at the screenshot below for reference.

 

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I hope this helps. Please let me know if you have any questions or if there's anything else I can do for you!

Best, 


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