Question

Production iOS App White Screen of Death - Test Flight and Dev Environment working

  • 6 May 2024
  • 1 reply
  • 18 views

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Our testflight apps and local dev app works just fine. The IOS and android version are showing White Screen of Death on visiting screen with Purchases.  It worked before but now it doesnt. The app freezes with white screen on each visit of purchase screen by any user. 


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Userlevel 5
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Hi @oleksandr_romanowskyi,

Are you using the native SDKs or a cross platform SDK like Flutter or React Native? Have you changed anything recently in App Store Connect or Google Play Console and are all agreements signed? Also, do you have the debug logs from the production app by any chance? You can get the debug logs if you connect your iOS or Android device to Console.app/Android Studio. If you have the debug logs, open a support ticket here and mention this post and we’ll take a look.