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Question

Paywall packages not showing in any language other than english

  • October 11, 2024
  • 1 reply
  • 70 views

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so basically, I have a bare minimum paywall that is only set in English, and I want anyone viewing the paywall to view it in English. 

 

now the problem is when the device language is English everything works fine. but once the device language changed for example arabic the paywall packages will not show.

device in english:

device in Arabic:

 

the issue only happen in old iPhone device (iPhone 7, ios 15.8.3)

tried it on new iPhones it works

 

I am no sure if it’s going to happen to other iPhon models 

what could be the problem?

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1 reply

Michael Fogel
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  • Dedicated Contributor
  • October 23, 2024

Hey @saqer-dae576 ,

 

Our team has seen an issue like this with iOS 15 before, so it is on the radar. The team is going to work at investigating this further. I will keep you updated as soon as I have any more information.