Skip to main content
Question

Paywall closes instantly on iOS(Ipad) with PAYWALL_RESULT of CANCELLED

  • October 30, 2025
  • 3 replies
  • 41 views
D
Forum|alt.badge.img+2

Copied
 

Hi,

 

I am facing an issue with the iOS version of my react native app. As the title suggests, when I perform an action in the app which causes the paywall to open (subscription paywall), it closes itself after a second or two of being visible with PAYWALL_RESULT of CANCELLED. 
Versions:

"react-native-purchases": "^9.6.0",

"react-native-purchases-ui": "9.6.0",



I cannot seem to find any other people who have documented experiencing this issue, and there are no warnings or errors thrown in xcode or the metro terminal which can give me any further clues.

If you require any more information from me in order to help, do not hesitate to ask for it!

Updated: also same issue on physical device as well 
Ipad, simulator and emulator

Video recording link: 



Thanks very much.

This post has been closed for comments

3 replies

joan-cardona
RevenueCat Staff
Forum|alt.badge.img+6
  • joan-cardona
  • RevenueCat Staff
  • November 3, 2025

Hi ​@devsphere-24452e,

Do you mind sharing how are you presenting the paywall?

 

Best,

Joan.
D
Forum|alt.badge.img+2

Hi ​@devsphere-24452e,

Do you mind sharing how are you presenting the paywall?

 

Best,

I resolved this by narrowing down the debug process to my own code.
The issue was caused by a UI bug: when a user tapped a locked item, my code was incorrectly attempting to show a custom modal before displaying the main RevenueCat paywall. This UI conflict caused the paywall to close instantly or throw an error, as shown in the screenshot above.

joan-cardona
joan-cardona
RevenueCat Staff
Forum|alt.badge.img+6
  • joan-cardona
  • RevenueCat Staff
  • November 10, 2025

Hi ​@devsphere-24452e,

Thanks for sharing it! I’m glad that you could resolve it.

 

Best,

Joan.
Terms & ConditionsCookie settingsAccessibility statement