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Question

Not able to fetch subscription from amazon app store.


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I am trying to integrate revenue cat with one of my amazon Fire TV Sticks app. I have followed the steps described in the docs and created the product and sku’s required for it and configured the same on the revenue cat. But when I am trying to fetch subscription from the amazon app store I am getting below error.

Content metadata not available for package name: app_package_name
AbstractCommandTask: On Exception!!!!: com.amazon.a.a.n.a.a.a: AUTH_TOKEN_VERIFICATION_FAILURE: null: null

5 replies

Michael Fogel
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  • Dedicated Contributor
  • 382 replies
  • January 5, 2023

Hello Rahul,

 

I am going to continue working on this from the support ticket so expect to hear back from me today! 


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  • New Member
  • 1 reply
  • February 8, 2023

@Michael Fogel / @Rahul Yadav So, how did you solve the issue? I have the same


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  • Dedicated Member
  • 17 replies
  • December 16, 2024

@Michael Fogel I have the same issue.


kaitlin
RevenueCat Staff
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  • RevenueCat Staff
  • 365 replies
  • December 16, 2024

Hey ​@Diegocidm4,

Can you open a support ticket from app.revenuecat.com/support and send along your full debug logs? https://www.revenuecat.com/docs/test-and-launch/debugging


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  • Dedicated Member
  • 17 replies
  • December 16, 2024

@kaitlin thanks, I opened a ticket yesterday.


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