Question

Issue with promotional period expiration date

  • 1 June 2023
  • 3 replies
  • 57 views

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I experience a problem when testing purchases on a physical iPhone. i.e. showing the user subscription status for subscriptions with promo offer. 

While testing on the simulator the expiration date for entitlement with promo period was as expected - 7 days plus from the date of purchase (1 week free trial). But when I switched to testing on a physical device I got some issues with my code not working correctly.  I’ve managed to refactor methods for showing offering details on my Paywall and the purchase of subscriptions with promo period. 

  • in “Purchases.shared.getOfferings” method changed from package.storeProduct.introductoryDiscount to package.storeProduct.discounts.first because otherwise it was not showing this 1-week free trial period.
  • in purchasing: before performing purchase, I check if there is a discount available or not, and if available - make purchase with this method: Purchases.shared.purchase(package: package, promotionalOffer: promoOffer) { (transaction, customerInfo, error, userCancelled), if not available - I use the default method Purchases.shared.purchase(package: package) { (transaction, customerInfo, error, userCancelled).

the last issue I can’t solve - now in subscription status where should be subscription expiration date It shows me a date of purchase. I was looking for the solution both in the documentation and here in the community, but haven’t succeeded yet. May be some of you experienced the same problem. Thanks in advance! 


3 replies

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update..

 

My 1 week free trial suddenly was cancelled 1 hour after purchase.  is it a normal behavior?  here is the log from RC dashboard:

Date

2023-06-01 5:46 AM UTC

Type

CANCELLATION

but i didn’t cancelled it for sure. 

Badge +2

ok… found out that this is a normal behavior in a sandbox environment 😆

Userlevel 3
Badge +8

Hi Maria,

Yep, Sandbox speeds subscriptions up for testing! We have more on the sandbox behavior here: https://www.revenuecat.com/blog/engineering/the-ultimate-guide-to-subscription-testing-on-ios/

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