IOS IAP promo codes are not working in Production app but the RC dashboard is recording each redemption as actual purchases, given that the user gets a prompt for purchasing the product each time they try to redeem the code. strangely I tried to test it out one time but I uninstalled the app and installed it through the redemption process and it worked, just for that one time and then it stopped working again.
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Hi
This is expected with iOS promo codes - due to limitations with how Apple reports the use of these codes in the receipts, we’re unable to reflect purchases made as anything besides a regular purchase. This does mean that the revenue will be inaccurate: https://www.revenuecat.com/docs/subscription-guidance/subscription-offers/ios-subscription-offers
Hi
Thank you for your response, but at this stage we wouldn’t mind inaccurate data. The issue is that promo codes don’t even work, 8 out of 10 times the user redeems a code and they still get prompted with the payment gateway pop up.
Is there any alternatives to provide the IAP consumable goods to our client through a promo-code look alike or is it just impossible to offer our users free trials of our goods ?
Hi
This is expected with iOS promo codes - due to limitations with how Apple reports the use of these codes in the receipts, we’re unable to reflect purchases made as anything besides a regular purchase. This does mean that the revenue will be inaccurate: https://www.revenuecat.com/docs/subscription-guidance/subscription-offers/ios-subscription-offers
Is there a solution or an alternative for using Promo Codes with IOS for consumable digital goods or is it just impossible and a dead end for RevenueCat ?
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