Home
- - Knowledge base
  - Welcome Guide
  - About the Community4
Developer Docs
Changelog

Community
Get Help
SDKs

SDKs

Get help with your SDK implementation.

1,493 Posts
4,656 Replies

When you subscribe we will email you when there is a new topic in this category

1493 Posts

Recently active

Most replies Most views Newest first

David WeissNew Member

WatchOS only app, which bundle identifier should I use?

I have a watchOS only app, and the default project setup from Apple contains 3 targets:<app name> - com.homecraftedindustries.<app name> <app name> WatchKit App - com.homecraftedindustries.<app name>.watchkitapp <app name> WatchKit Extension - com.homecraftedindustries.<app name>.watchkitapp.watchkitextensionWhich one of these bundle identifiers is the one I should include in RevenueCat as the App Bundle ID?

Mahmoud saadNew Member

How to fix The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.) ?

I’ve sat up all the configs and offering as well as testing them using StoreKit which was successful on the emulator.When trying to test with a real device, I encountered this error.I’ve checked to configurations, offering and product, no issue has been found.StoreKit products and Apple Connect products have the same data (almost) with the same product id.

FelixNew Member

"There is already another active subscriber using the same receipt." error occurs when trying to purchase a non-renewable product

As the title suggests, I am having trouble purchasing a non-renewable product on my app.Here is an overview of my current setup:Flutter app (with products that can be purchased via app store or play store) Web app (with the same products that can be purchased via Stripe) Server (acts as the backend, is used for authenticating users on login)The non-renewable product is specific to each user. In other words, if user A logs on to the app and purchases the product, then any privileges associated with that non-renewable product will be granted to user A. Then, if user A logs out of their account and user B logs on to the app using their own account on the same device, user B should not have access to those privileges. In order to test the scenario mentioned above on my Flutter app, these are the steps I took:Log on to app using account A Purchase non-renewable product Verify that privileges are granted Log out of app Log on to app using account B Purchase non-renewable product Verify that

philippe levieuxNew Member

How to know at any moment if the purchase of a product is deferred?

Good eveningFrom our understanding, on iOS, the purchase of a non-consommable or subscription can end up in the deferred state for example: permission of parent needed to complete the purchase. We would like to know at any moment the deferred or not state of a product. This way, we can reflect accordingly within our UI. If this is not possible with RC, why? And what is your best practice recommendation? We believe that with SK1, we are able to check this anytime thanks to the payment queue? Cheers

arda torNew Member

Does RevCat make "Receipt Purchase validation" in their server side?

My question is simple. Since use server-less database, I don’t want to learn some other language and create my server side validation to prevent fake purchases with jailbroken phones. Even I create a server side validation, there are bunch of apps that they can directly access to “.success” method while purchasing and give the game tickets to the scammer. So I need to learn If I change it my all apps to RevenueCat, do you handle the validation & verification of the “real purchases” or should I go with learning server side.

CyrilNew Member

Empty Offerings After Comitting Code and Adding New Package

Don’t know what to make of this since I haven't really changed my code… Everything was working fine until I committed my code and added another package to work on a new feature. A few minutes later I remember seeing an Xcode warning that ‘Checking for new offers is disabled’ or something like that. I just restarted Xcode and they were gone. Now trying to get offers results in the following error: Error fetching offerings - The operation couldn’t be completed. (RevenueCat.OfferingsManager.Error error 1.)Underlying error: There was a problem with the App Store. This could also indicate the purchase dialog was cancelled.2022-12-13 23:06:38.153794-0800 Almanac[76548:6649488] [Purchases] - ERROR: 😿‼️ There is an issue with your configuration. Check the underlying error for more details. There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used). I’v

Furkan SimsirNew Member

Experiments with new subscriptions

If you want to run Experiments with new subscriptions that are released with a new app version, what will RevenueCat show for “old” apps if the SDK decides to classify that user to the new group?

David HarderNew Member

Limitations on Grant a Promotional Entitlement API

Hello all! Our team is developing a feature that will result on giving away around 50k+ users a free 30-60 days subscription on a monthly basis.We were wondering if we are going to find any technical limitations with the Grant a Promotional Entitlement API? or if grating that amount of subscriptions concerns RavenueCat in any way?Thank you!

ErElfNew Member

Why are Android products not available to test?

I have struggled for TOO long trying to figure out why my RevenueCat could not find my Android subscriptions. It seems that RevenueCat’s documentation has not kept up with the Google Play changes. I realize you are struggling to support the new changes in Google Play. But, you need to support other new users that are dealing with the new Google Play subscription setup and how to integrate with RevenueCat.tldr; The secret seems to be: You must use the legacy method of defining subscriptions in Google Play Store.For each RevenueCat "Product" you must define ONE Google Play Subscription that has a SINGLE base plan. It is the Play Subscription "Product ID" that must match to the RevenueCat "Product" IdentifierThe RevenueCat provides a link in the error messages (https://rev.cat/why-are-offerings-empty) that after a redirect end up to the closed topic WITHOUT ANY MENTION of this issue! I hope this helps someone out there.

akanksha dhananjay shindeNew Member

ERROR WHILE FETCHING OFFERINGS

I am using real device for testing apk , the code directly goes inti catch and gives this error -There is an issue with your configuration. Check the underlying error for more details. The same code works fine with apple packages for ios .This issues occurs in android

TiagoNew Member

iOS - How to handle pending transactions?

I might be misunderstanding how RevenueCat is supposed to work, but... We used to use SwiftyStoreKit to handle our pending transactions. RevenueCat states that:Remove the SwiftyStoreKit completeTransactions() method, and replace it with the Purchases SDK configure()method. Our workflow is: User makes a purchase, after the purchase is confirmed we call our backend to inform that this user has unlocked a product, then after a successful confirmation, we manually invoke the complete transaction, so that the user can be billed.If there were any transactions that were not successfully communicated to the backend, they would be retried in the background.Given the description above, provided by the documentation, it seems like there is no way to handle this.What are we missing here? How can we ensure that purchases are only finished once our backend is informed? Thank you

siaNew Member

Understanding PAYMENT_PENDING_ERROR

I recently received several iOS errors with error code 20 (PAYMENT_PENDING_ERROR). I read the documentation here, but am still unsure what’s causing this error and how to resolve it. The users don’t have parental controls on their devices.The RevenueCat docs mention “a user might choose to purchase your in-app product at a physical store using cash” - is this an option the user would have turned on somewhere in their device settings?Or is there a different reason this error could be occurring?

carloscabaneroNew Member

Recovering a receipt blocked due to Block Restores

Hi! Simple question to understand the full scope of Block Restores, and what the support flow would require in this scenario. Say a user cannot login, maybe the user does not even remember what account used to sign up, so a user is only holding a Receipt. Based on the Receipt, we want to try to reset things. We can do that if we can somehow obtain the original User ID from our side, but to do so we need to store some field from the Receipt or from the Rev Cat Subscriber that we could use to link both. Question is, what field would you recommend to use? Should we try to find an original_transaction_id? The receipt itself as token?Thanks!

abdulrahmanNew Member

I have a problem am trying to test my in-app purchase using Revenue cat on flutter, there is a problem occurs when I try to subscribe again with an already subscribed

Hi, I have a problem am trying to test my in-app purchase using Revenue cat on flutter, there is a problem occurs when I try to subscribe again with an already subscribed apple id, and an error box appears from apple, said: You're currently subscribed to this ....., but Revenue cat server act like the purchase is made and hee give the new user the entitlements while he shouldn't

SlavenNew Member

App failing to retrieve package in production for about 20% of users on iOS

We’ve been using RevenueCat forever and recently updated to 4.13.1 and instrumented the app properly so this behaviour might have been present in the past but we wouldn’t have known it.About 20% of our users who attempt purchase fail due to RevenueCat returning a nil package. We’re not sure what could cause such a large percent of them to fail and if that’s normal (i.e. 20% of users are launching our app for the first time without Internet connectivity?). Has anyone else seen those failure rates that high?

tomNew Member

failed to get offerings

my app working fine in ios and android but from yesterday i have a issue in ios failed to get offerings None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).This could be due to a timeout, or a problem in your configuration.my app is in production from many month . i didn’t change thing in revenuecat or apple Store .

Eric DHNew Member

Is offer_code field on webhooks present with every discounted renewal?

Let’s say we have a 3 month offer in the App Store for a monthly subscription.From the documentation, it seems clear that the `offer_code` field will be present on the webhook that corresponds to the first purchase made where the offer code was redeemed (the first month in my example above).What is not clear is whether the following two renewal webhooks will have `offer_code` populated as well, since they would be discounted due to the redemption of the offer code.So to visualize it, I’m wondering if it would look like:Month 1 (offer code redeemed) - `offer_code` is presentMonth 2 (discounted renewal) - `offer_code` is presentMonth 3 (discounted renewal) - `offer_code` is presentMonth 4 (renewal at full price) - `offer_code` is not presentORMonth 1 (offer code redeemed) - `offer_code` is presentMonth 2 (discounted renewal) - `offer_code` is not presentMonth 3 (discounted renewal) - `offer_code` is not presentMonth 4 (renewal at full price) - `offer_code` is not presentCan anyone tell m

tkeithblackMember

Retrieving Transaction ID from the REST API

We would like to receive App Store Transaction IDs when calling the REST API https://api.revenuecat.com/v1/subscribers/app_user_idI have seen other posts where developers request this, and the response from ReveneCat has been to use the Webhook.I am aware that the ID is provided in the Webhook and we are using this, however, this is not a completely satisfactory solution.Issue 1: Missed Webhook CallbacksIf for whatever reason our server does not receive/process the webhook callback then we will never know the transaction/order ID. We have logic in our app and on our backend servers that calls the RevenueCat API’s to refresh/sync user’s subscriptions. Without a transaction ID we cannot guarantee the uniqueness of a subscription.Issue 2: Legacy MigrationWe are migrating from native implementations of our app to Flutter. In that effort we identified RevenueCat as a great solution. However, we still have legacy customers and our backed depends on using the transaction Id’s from the App Sto

DimZetaNew Member

Ionic/Angular/Cordova/Android - cannot find symbol

Hello, I am upgrading a pretty old project build on Ionic/Cordova/Angular with latest packages, and I am encourteing an issue on Android.I upgraded my project to ionic 6 and Angular 14. I also upgraded all plugins with @awesome-cordova-plugins. RevenueCat plugins are also updated.package.json:```"@awesome-cordova-plugins/purchases": "^6.2.0","cordova-plugin-purchases": "^3.3.3",``` Everything works fine on iOS. I ran into an issue when I try to build for Android I upgraded minSdk to 31, and installed JDK 11.Ionic documentation says we must use JDK 8, but I can’t build anything too because it needs sdk >= 31. config.xml:``` <preference name="android-minSdkVersion" value="22" /> <preference name="android-targetSdkVersion" value="31" /> <preference name="android-compileSdkVersion" value="31" />``` terminal:```[cordova] /Users/user/Sites/project/ionic/platforms/android/app/src/main/java/cc/fovea/PurchasePlugin.java:386: error: cannot find symbol[cordova]

HenryNew Member

Calling enableAdServicesAttributionTokenCollection on iOS 14.5 seems to hang my app.

Hi,I just migrated to the latest RevenueCat SDK on iOS (from 3 → 4). I also setup SearchAds attribution, but I only want to use the standard attribution (I’m not showing ATT prompt). I am using the latest iOS SDK (4.11.0) via cocoa pods. I noticed that on all iOS versions except 14.5, my app loads. On 14.5, it hangs after calling -enableAdServicesAttributionTokenCollection:- (instancetype)init { self = [super init]; if (self) { _purchases = [RCPurchases configureWithAPIKey:@"[MY API KEY HERE]"];#ifdef DEBUG RCPurchases.logLevel = RCLogLevelError; //RCLogLevelDebug#endif if (@available(iOS 14.3, macOS 11.1, macCatalyst 14.3, *)) { [_purchases.attribution enableAdServicesAttributionTokenCollection]; } _purchases.delegate = self; } return self;}Any ideas why this might be happening? I’m importing iAd, AdServices, and RevenueCat. It works 100% when I comment out that function call.Thanks!

WeTransferNew Member

StoreProduct PriceFormatter issues with StoreKit 2

Hiya! Our paywall screen has a “[currency]0.00” — free option, with the currency based on offering?.availablePackages.first?.product.priceFormatter?.locale. With StoreKit 1, this properly returns the expected, matching locale, like Optional(en_US@currency=INR (fixed))But now that we’re starting to test out StoreKit 2 support, we get back Optional(en_US (autoupdatingCurrent))...when using a .storekit file with the storefront changed via Editor > Default Storefront. We can also reproduce this on device. It’s unclear to me if this would be a RevenueCat or a StoreKit 2 bug?

SkmbrNew Member

Can't upgrade Cordova plugin

Hi there!I’m trying to update cordova-plugin-purchases to a version that uses Google Billing Library version 4, as I can no longer submit to Google Play with my current version.I removed 2.1.1 that I was using and tried to install 2.4.2 with the following result:src-cordova % cordova plugin add cordova-plugin-purchases@2.4.2Installing "cordova-plugin-purchases" for androidInstalling "cordova-annotated-plugin-android" for androidSubproject Path: CordovaLibSubproject Path: appSubproject Path: CordovaLibSubproject Path: appInstalling "cordova-plugin-purchases" for iosPlugin dependency "cordova-annotated-plugin-android@1.0.4" already fetched, using that version.Dependent plugin "cordova-annotated-plugin-android" already installed on ios.Running command: pod install --verboseFailed to install 'cordova-plugin-purchases': Error: pod: Command failed with exit code 31 at ChildProcess.whenDone (/Users/XXXXXX/quasar/tptk2/src-cordova/node_modules/cordova-common/src/superspawn.js:136:25) at

Alireza NazerMember

Error after upgrading to Xcode 14

After upgrading Xcode I have this error and build failed.“Stored properties cannot be marked potentially unavailable with '@available' “Error is in BeginRefundRequestHelper.swift,ProductsManager.swift,PurchasesOrchestrator.swiftIs there any solution please?

QuadrenNew Member

Purchases.configure() crashes app on launch [Flutter]

It was working fine a few weeks ago, but now it just crashes every time I try to configure RevenueCat. Issue goes away when I don’t configure it.What do I do?

TirnaNew Member

How to obtain package object containing promotional offers?

I’m implementing 2 promotional offers, and have been following the official documentation. I tried to add the source code in the docs to obtain the promotional offers, like this:if let discount = package.storeProduct.discounts.first { Purchases.shared.getPromotionalOffer(forProductDiscount: discount, product: package.storeProduct) { (promoOffer, error) in if let promoOffer = promoOffer { // Promotional Offer validated, show terms of your offer to your customers } else { // Promotional Offer was not validated, default to normal package terms } } } but I don’t know how to obtain ‘package’, which appears in the first line of the above code.

1
...
32
33
34
35
36
37
38
...
60

Page 35 / 60

Badge winners

rscheepenshas earned the badge Strength In Numbers
rscheepenshas earned the badge Shipped It
moby-bd2f2dhas earned the badge Strength In Numbers
moby-bd2f2dhas earned the badge Shipped It
Hoyfeldhas earned the badge Why Not Both?

Show all badges

Powered by Gainsight

Terms & Conditions Cookie settings

Sign up

Already have an account? Login

‏‏‎ ‎

Authenticate with RevenueCat

Log in to the Community

‏‏‎ ‎

Authenticate with RevenueCat

Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.

Username or e-mail

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK