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Question

failed to get offerings

  • 5 December 2022
  • 1 reply
  • 43 views

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my app working fine in ios and android  but from yesterday i have a issue in ios failed to get offerings None of the products registered in the RevenueCat dashboard could be fetched from App Store Connect (or the StoreKit Configuration file if one is being used).
This could be due to a timeout, or a problem in your configuration.

my app is in production from many month . i didn’t change thing in revenuecat or apple Store .

 

1 reply

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  • Dedicated Contributor
  • 62 replies
  • December 7, 2022

Hi, were you able to get this resolved? Please send this in to our support team so we can get more information to investigate: https://app.revenuecat.com/settings/support

Have you checked if you have any documents to sign in App Store Connect. Sometimes Apple will require you to sign a new Paid Applications Agreement or similar document and your app will not work until you do so. (And they might not even send you an email about it)


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