Question

Getting "The device or user is not allowed to make the purchase" in production.

  • 9 May 2023
  • 1 reply
  • 100 views

Badge +1

Hey guys! I would like to share a problem to get some help.
I have an app with Expo and I'm trying to integrate RevenueCat with the react-native-purchases lib. I'm not experiencing any problems with iOS, but when trying to get the products that have already been imported into the RevenueCat console and are active on the Google Play Console, I'm getting the error message: "The device or user is not allowed to make the purchase. "

PS: I'm getting this error in production and I'm trying to get the products with "getProducts" as in the documentation.

Thanks in advance for any help!


1 reply

Userlevel 6
Badge +8

Hey @lucas-cavalcante!

Can you double check that you aren’t using a Google account that is set up as a tester?

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