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Question

[Error: There is already another active subscriber using the same receipt.]

  • February 7, 2024
  • 3 replies
  • 288 views

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Hi there,

→ I am purchase subscription with app userId 1 and using sandbox id 1
→ Now I am log out from the app and login with app userId 2 and using sandbox id 2 with same device

In time of second user purchase I am getting [Error: There is already another active subscriber using the same receipt.]. 

I understood that If I try with same sandbox id then it happens but with different sandbox ids don’t why it’s happen. 

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3 replies

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  • Author
  • New Member
  • February 7, 2024

Let me know if anything required from my side.

 


Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • February 9, 2024

Hi,

Happy to help here. If you uninstall and reinstall the app before using id2, do you still get the error?


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  • Author
  • New Member
  • February 10, 2024

yes, because it’s coming from play store default google account, I can’t switch while subscribing pop up of google play store.