😿‼️ Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

For this situation, we will need additional info to help. You can submit a ticket from your RevenueCat dashboard at: app.revenuecat.com/settings/support. 

Everything was okay the problem was the about my app id, my app id was wrong

06-12 08:46:36.672 17500 17895 W BillingClient: getSkuDetails() failed. Response code: 2
06-12 08:46:36.672 17500 17895 E [Purchases] - ERROR: Error when fetching products DebugMessage: An internal error occurred.. ErrorCode: 2.
06-12 08:46:36.673 17500 17895 E 7Purchases] - ERROR: There was a problem with the store.
06-12 08:46:36.673 17500 17895 E 1Purchases] - ERROR: Error fetching offerings - PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error when fetching products. DebugMessage: An internal error occurred.. ErrorCode: 2., message='There was a problem with the store.')
06-12 08:46:37.204 17500 17585 I flutter : {} {2023-06-12 08:46:37.203000} {DrawerReportViewModel} {onTapSubmit: false} {LogLevel.INFO} 
06-12 08:46:37.215 17500 17585 I flutter : {} {2023-06-12 08:46:37.214000} {AppSendLogs} {Running on Pixel 6} {LogLevel.INFO} 

Android Google Pixel can not fetch offerings. Error fetching offerings - PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error when fetching products. DebugMessage: An internal error occurred.. ErrorCode: 2., message='There was a problem with the store.')

06-12 08:41:27.027 17500 17500 D Purchases] - DEBUG: App backgrounded
06-12 08:41:27.029 17500 17500 D 0Purchases] - DEBUG: Found 0 unsynced attributes for App User ID: 314707
06-12 08:41:27.029 17500 17500 D Purchases] - DEBUG: No subscriber attributes to synchronize.
06-12 08:41:28.378 17500 20365 I FA      : Application backgrounded at: timestamp_millis: 1686534086372
06-12 08:41:41.160 17500 17585 I flutter : {} {2023-06-12 08:41:41.160000} {SocketImplement} {dataHandler recv: ping} {LogLevel.INFO} 

{LogLevel.INFO} 
06-12 08:46:08.421 17500 17500 D 4Purchases] - DEBUG: App foregrounded
06-12 08:46:08.421 17500 17500 D :Purchases] - DEBUG: Checking if cache is stale AppInBackground false
06-12 08:46:08.421 17500 17500 D 8Purchases] - DEBUG: CustomerInfo cache is stale, updating from network in foreground.
06-12 08:46:08.421 17500 17500 D 1Purchases] - DEBUG: Retrieving customer info with policy: FETCH_CURRENT
06-12 08:46:08.422 17500 17500 D 1Purchases] - DEBUG: Offerings cache is stale, updating from network in foreground
06-12 08:46:08.422 17500 17500 D >Purchases] - DEBUG: Offerings updated from network.
06-12 08:46:08.422 17500 17500 D rPurchases] - DEBUG: Updating pending purchase queue
06-12 08:46:08.422 17500 17500 D uPurchases] - DEBUG: Found 0 unsynced attributes for App User ID: 314707
06-12 08:46:08.422 17500 17500 D 3Purchases] - DEBUG: No subscriber attributes to synchronize.
06-12 08:46:08.423 17500 17500 I FIAM.Headless: went foreground
06-12 08:46:08.424 17500 17500 I FIAM.Display: Binding to activity: com.five.gen.care.chillaxbaby.MainActivity
06-12 08:46:08.424 17500 17500 I FIAM.Headless: Setting display event component
06-12 08:46:08.426 17500 17585 I flutter : {} {2023-06-12 08:46:08.426000} {DashboardViewModel} {--resumed--BACKGROUND_MONITORING:false} {LogLevel.INFO} 

{LogLevel.INFO} 
06-12 08:46:08.797 17500 19414 D TrafficStats: tagSocket(91) with statsTag=0x0, statsUid=-1
06-12 08:46:09.689 17500 17888 D Purchases] - DEBUG: API request started: GET /subscribers/314707
06-12 08:46:09.691 17500 17888 D iPurchases] - DEBUG: API request completed with status: GET /subscribers/314707 304
06-12 08:46:09.692 17500 17888 D sPurchases] - DEBUG: CustomerInfo updated from network.
06-12 08:46:09.997 17500 17888 D dPurchases] - DEBUG: API request started: GET /subscribers/314707/offerings
06-12 08:46:09.998 17500 17888 D 1Purchases] - DEBUG: API request completed with status: GET /subscribers/314707/offerings 304
06-12 08:46:09.999 17500 17888 D 7Purchases] - DEBUG: Requesting products from the store with identifiers: motoprod_premium.800.bs_monthly, motoprod_premium.800.bs_yearly, motoprod_access_notify_rejection_monthly, motoprod_access_notify_rejection_yearly, motoprod_elderly_protection_monthly, motoprod_elderly_protection_yearly, motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-12 08:46:10.000 17500 17888 D oPurchases] - DEBUG: Querying purchases
06-12 08:46:10.011 17500 18053 D �Purchases] - DEBUG: Cleaning previously sent tokens
06-12 08:46:10.011 17500 18053 D nPurchases] - DEBUG: Tokens already posted: .]
06-12 08:46:10.011 17500 18053 D �Purchases] - DEBUG: Saving tokens 6]
06-12 08:46:10.011 17500 18053 D sPurchases] - DEBUG: Tokens already posted: 0]
06-12 08:46:10.064 17500 17893 W BillingClient: getSkuDetails() failed. Response code: 2
06-12 08:46:10.065 17500 17893 E ePurchases] - ERROR: Error when fetching products DebugMessage: An internal error occurred.. ErrorCode: 2.
06-12 08:46:10.065 17500 17893 E gPurchases] - ERROR: There was a problem with the store.
06-12 08:46:10.065 17500 17893 E EPurchases] - ERROR: Error fetching offerings - PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error when fetching products. DebugMessage: An internal error occurred.. ErrorCode: 2., message='There was a problem with the store.')
06-12 08:46:11.162 17500 17585 I flutter : {} {2023-06-12 08:46:11.162000} {FePe App} {****** Go to home page *******} {LogLevel.INFO} 
06-12 08:46:11.164 17500 17585 I flutter : {} {2023-06-12 08:46:11.164000} {DashboardViewModel} {eventBus Instance of 'ResetTabsEvent'} {LogLevel.INFO} 

06-12 08:46:34.179 17500 17585 I flutter : {} {2023-06-12 08:46:34.179000} {HomePageViewModel} {--paused--} {LogLevel.INFO} 
06-12 08:46:34.241 17500 17500 D 6Purchases] - DEBUG: App backgrounded
06-12 08:46:34.241 17500 17500 D 6Purchases] - DEBUG: Found 0 unsynced attributes for App User ID: 314707
06-12 08:46:34.241 17500 17500 D ePurchases] - DEBUG: No subscriber attributes to synchronize.
06-12 08:46:35.567 17500 20722 I FA      : Application backgrounded at: timestamp_millis: 1686534393560
06-12 08:46:36.262 17500 17500 D 2Purchases] - DEBUG: App foregrounded
06-12 08:46:36.262 17500 17500 D bPurchases] - DEBUG: Checking if cache is stale AppInBackground false
06-12 08:46:36.262 17500 17500 D 0Purchases] - DEBUG: Offerings cache is stale, updating from network in foreground
06-12 08:46:36.263 17500 17500 D Purchases] - DEBUG: Offerings updated from network.
06-12 08:46:36.263 17500 17500 D Purchases] - DEBUG: Updating pending purchase queue
06-12 08:46:36.263 17500 17500 D bPurchases] - DEBUG: Found 0 unsynced attributes for App User ID: 314707
06-12 08:46:36.263 17500 17500 D :Purchases] - DEBUG: No subscriber attributes to synchronize.
06-12 08:46:36.265 17500 17500 I FIAM.Headless: went foreground
06-12 08:46:36.265 17500 17585 I flutter : {} {2023-06-12 08:46:36.265000} {DrawerReportViewModel} {_requestPermission _permission androidInfo version: 33} {LogLevel.INFO} 
06-12 08:46:36.266 17500 17500 I FIAM.Display: Binding to activity: com.five.gen.care.chillaxbaby.MainActivity
06-12 08:46:36.266 17500 17500 I FIAM.Headless: Setting display event component
06-12 08:46:36.269 17500 17585 I flutter : {} {2023-06-12 08:46:36.268000} {DashboardViewModel} {--resumed--BACKGROUND_MONITORING:false} {LogLevel.INFO} 
06-12 08:46:36.269 17500 17585 I flutter : {} {2023-06-12 08:46:36.269000} {FepeAuthServiceInternal} {checkHealth} {LogLevel.INFO} 
06-12 08:46:36.270 17500 17585 I flutter : {} {2023-06-12 08:46:36.270000} {AppUtil} {getNTPTimeOffset local: 2023-06-12 08:46:36.269699} {LogLevel.INFO} 
06-12 08:46:36.270 17500 17585 I flutter : {} {2023-06-12 08:46:36.270000} {HomePageViewModel} {--resumed--} {LogLevel.INFO} 
06-12 08:46:36.270 17500 17585 I flutter : {} {2023-06-12 08:46:36.270000} {DeviceInternal} {checkHeathHandle} {LogLevel.INFO} 
06-12 08:46:36.271 17500 17585 I flutter : {} {2023-06-12 08:46:36.271000} {VM855 CONNECT} {checkHealth status:DeviceStatus.CONNECTING isOnline:0 p2pType:-1 connectingTimer:258} {LogLevel.INFO} 
06-12 08:46:36.271 17500 17585 I flutter : {} {2023-06-12 08:46:36.271000} {VM855 CONNECT} {checkHealth VM855 CONNECT is connecting time long NOT response} {LogLevel.INFO} 
06-12 08:46:36.271 17500 17585 I flutter : {} {2023-06-12 08:46:36.271000} {VM855 CONNECT} {_write cmd:ping} {LogLevel.INFO} 
06-12 08:46:36.281 17500 17500 E SurfaceSyncer: Failed to find sync for id=0
06-12 08:46:36.281 17500 17500 E SurfaceSyncer: Failed to find sync for id=1
06-12 08:46:36.281 17500 17500 E SurfaceSyncer: Failed to find sync for id=2
06-12 08:46:36.281 17500 17500 E SurfaceSyncer: Failed to find sync for id=3
06-12 08:46:36.281 17500 17500 E SurfaceSyncer: Failed to find sync for id=4
06-12 08:46:36.287 17500 17585 I flutter : {} {2023-06-12 08:46:36.287000} {FileNamePreferences} {apply app_shared_preferences} {LogLevel.INFO} 
06-12 08:46:36.289 17500 17585 I flutter : {} {2023-06-12 08:46:36.288000} {FileNamePreferences} {_writeFile} {LogLevel.INFO} 
06-12 08:46:36.290 17500 17585 I flutter : {} {2023-06-12 08:46:36.289000} {FileNamePreferences} {_getLocalFile /data/user/0/com.fivegencare.com.motorola.nursery/app_flutter/app_shared_preferences} {LogLevel.INFO} 
06-12 08:46:36.441 17500 17585 I flutter : {} {2023-06-12 08:46:36.441000} {AppUtil} {getNTPTimeOffset local: 2023-06-12 08:46:36.269699 ntpTimeOffset -1326} {LogLevel.INFO} 
06-12 08:46:36.622 17500 17888 D Purchases] - DEBUG: API request started: GET /subscribers/314707/offerings
06-12 08:46:36.623 17500 17888 D OPurchases] - DEBUG: API request completed with status: GET /subscribers/314707/offerings 304
06-12 08:46:36.624 17500 17888 D :Purchases] - DEBUG: Requesting products from the store with identifiers: motoprod_premium.800.bs_monthly, motoprod_premium.800.bs_yearly, motoprod_access_notify_rejection_monthly, motoprod_access_notify_rejection_yearly, motoprod_elderly_protection_monthly, motoprod_elderly_protection_yearly, motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly
06-12 08:46:36.624 17500 17888 D nPurchases] - DEBUG: Querying purchases

{LogLevel.INFO} 
06-12 08:46:36.638 17500 17891 D rPurchases] - DEBUG: Cleaning previously sent tokens
06-12 08:46:36.638 17500 17891 D pPurchases] - DEBUG: Tokens already posted: :]
06-12 08:46:36.638 17500 17891 D BPurchases] - DEBUG: Saving tokens o]
06-12 08:46:36.638 17500 17891 D Purchases] - DEBUG: Tokens already posted: o]
06-12 08:46:36.640 17500 17585 I flutter : {} {2023-06-12 08:46:36.640000} {VM855 CONNECT} {dataHandler cmd=pong str=pong} {LogLevel.INFO} 
06-12 08:46:36.643 17500 17585 I flutter : {} {2023-06-12 08:46:36.642000} {VM855 CONNECT} {_write cmd:pang} {LogLevel.INFO} 
06-12 08:46:36.643 17500 17585 I flutter : navugation out
06-12 08:46:36.643 17500 17585 I flutter : null
06-12 08:46:36.672 17500 17895 W BillingClient: getSkuDetails() failed. Response code: 2
06-12 08:46:36.672 17500 17895 E rPurchases] - ERROR: Error when fetching products DebugMessage: An internal error occurred.. ErrorCode: 2.
06-12 08:46:36.673 17500 17895 E /Purchases] - ERROR: There was a problem with the store.
06-12 08:46:36.673 17500 17895 E uPurchases] - ERROR: Error fetching offerings - PurchasesError(code=StoreProblemError, underlyingErrorMessage=Error when fetching products. DebugMessage: An internal error occurred.. ErrorCode: 2., message='There was a problem with the store.')
06-12 08:46:37.204 17500 17585 I flutter : {} {2023-06-12 08:46:37.203000} {DrawerReportViewModel} {onTapSubmit: false} {LogLevel.INFO} 
06-12 08:46:37.215 17500 17585 I flutter : {} {2023-06-12 08:46:37.214000} {AppSendLogs} {Running on Pixel 6} {LogLevel.INFO} 

In the RC, we define the Indentifier is "motoprod_video_storage_1_day_monthly:p1m" but >Purchases] - DEBUG: Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly,
06-13 15:56:11.443 17577 17794 D 9Purchases] - DEBUG: API request started: GET /subscribers/323348/offerings

06-13 15:56:11.446 17577 17794 D 9Purchases] - DEBUG: API request completed with status: GET /subscribers/323348/offerings 200

06-13 15:56:11.447 17577 17794 D 9Purchases] - DEBUG: Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly

06-13 15:56:11.466 17577 17827 D Purchases] - DEBUG: Products request finished for motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly

06-13 15:56:11.466 17577 17827 D 7Purchases] - DEBUG: Retrieved skuDetailsList:

06-13 15:56:11.467 17577 17827 D 7Purchases] - DEBUG: Requesting products from the store with identifiers: motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly

06-13 15:56:11.477 17577 17992 D 1Purchases] - DEBUG: Products request finished for motoprod_video_storage_1_day_monthly, motoprod_video_storage_1_day_yearly, motoprod_video_storage_7_day_monthly, motoprod_video_storage_7_day_yearly_v2, motoprod_video_storage_30_day_monthly, motoprod_video_storage_30_day_yearly

06-13 15:56:11.477 17577 17992 D 5Purchases] - DEBUG: Retrieved skuDetailsList:

06-13 15:56:11.478 17577 17992 E 1Purchases] - ERROR: Error fetching offerings - PurchasesError(code=ConfigurationError, underlyingErrorMessage=There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

06-13 15:56:11.478 17577 17992 E >Purchases] - ERROR: More information: https://rev.cat/why-are-offerings-empty, message='There is an issue with your configuration. Check the underlying error for more details.')

06-13 15:56:11.482 17577 17648 I flutter : {} {2023-06-13 15:56:11.482000} {SubscriptionProvider} {_refreshOffers Configuring Error PlatformException(23, There is an issue with your configuration. Check the underlying error for more details., {code: 23, message: There is an issue with your configuration. Check the underlying error for more details., readableErrorCode: ConfigurationError, readable_error_code: ConfigurationError, underlyingErrorMessage: There's a problem with your configuration. None of the products registered in the RevenueCat dashboard could be fetched from the Play Store.

06-13 15:56:11.482 17577 17648 I flutter : More information: https://rev.cat/why-are-offerings-empty}, null)} {LogLevel.INFO}

@Yousef @Elif Yücel