Question

Does purchasing a Product trigger restore/sync purchases?

Forum|Forum|11 months ago
January 4, 2025
3 replies
95 views

+2

joey_
Member

Hi team,

Does purchasing a consumable (or any non-subscription) Product effectively trigger all purchases to be restored/synced?

Example scenario:
1. I subscribe to a paid tier in an app
2. I sign out and log in as a separate user
3. I purchase a consumable e.g. gems
4. `CustomerInfo` contains the entitlements from step/user 1

Just checking if this is expected behaviour i.e. purchasing a product causing all previous purchases being synced even if we have not called `syncPurchases` or `restorePurchases` explicitly.

Thanks in advance!

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H

+8

Haley Pace
RevenueCat Staff
Forum|Forum|10 months ago
January 8, 2025

Hi, Apple will call restore purchases if a user tries to purchase a product they already own, such as a subscription or a one-time purchase. Google allows for multiple purchases of the same subscription so it will not trigger a restore. That being said, RevenueCat does not support multiple users with the same store account as receipts are tied to the Apple/Google store accounts and if the user manually restores or if the stores proc a restore then purchases will be transferred following the restore transfer behavior you set for your project.