Question

Display currency from storeproduct class doesn't match my locale.

  • 15 June 2023
  • 1 reply
  • 117 views

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Since last month my display prices from the class store product displaying wrong currency and prices.  I’m currently in the netherlands, so my currency should be EUR, but instead it’s showing RY - currency from turkey. I have not changed anything in my default phone settings. I have been investing this issue for the last 2 weeks, but there are no similar cases. Is there anyone who could help me?

 

I’m testing in sandbox mode on revenuecat and have some information about this my sdk version is 6.5.0:

Last Opened In the last day

User Since 2023-06-15 at 07:31 AM UTC (22 minutes ago)

Last Seen Platform Version android 33

Last Seen SDK Versionnative 6.4.0

Last Seen Locale en-NL

 

Purchase information:

"country_code": "TR",

"currency": "TRY",

"environment": "SANDBOX",

"event_timestamp_ms": 1686815472617,

"expiration_at_ms": 1686815808143,

"is_family_share": false,

"is_trial_conversion": false,

"offer_code": null,

"price": 15.90344831154524,

"price_in_purchased_currency": 374.99,

"product_id": "subscription_3_months",

"purchased_at_ms": 1686815208143,

"store": "PLAY_STORE",

"takehome_percentage": 0.85,

"transaction_id": "GPA.3384-4905-7802-77231..0"

}


1 reply

Userlevel 2
Badge +3

Hi @carl-puts-cb92ef, thanks for posting!

The currency is determined by your Google account and the play store country associated with it. Your physical location doesn’t affect the currency. If you want to change the currency, you need to change your Play store country for your Google account. See more info: https://support.google.com/googleplay/answer/7431675?hl=en

Let us know if that’s not your issue and we can try to help more!

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