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Credantials need attention - app store connect API

  • Jul 4, 2025 10:15 AM UTC
  • 5 replies
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Hi,

Although I used to use it without any problems and was able to successfully pull product information from app store connect, I realized that it is not working now.

What I’ve tried:

My in app purchase key is validated but app strore connect api still has an issue. I attached revenuecat and app store connect screenshots.
Please help me to fix this.

app store connect api

 

Best answer by ibrahim

Re-uploading the same p8 file solved my problem.

Just to mention, when I tried re-uploading the same p8 file, I couldn't save it because the “save changes” button was disabled. To enable the save changes button, I changed another setting that I can undo later. This way I saved the changes and my problem was solved.

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5 replies

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  • Author
  • Helper
  • Jul 4, 2025 12:59 PM UTC

I forgot to mention, the prices I set via app store connect are updated on my paywalls.


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • Jul 18, 2025 9:54 AM UTC

Hi ​@ibrahim,

Can you confirm if you have all the agreements signed and valid in the business section in App Store Connect? Apple recently updated the application agreement and that must be signed before we can validate the credentials.

 

Let me know if this works! 


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  • Author
  • Helper
  • Jul 21, 2025 9:06 AM UTC

Hi, ​@joan-cardona 

I checked the agreements and all of them already signed and active.


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  • Author
  • Helper
  • Answer
  • Jul 23, 2025 8:24 AM UTC

Re-uploading the same p8 file solved my problem.

Just to mention, when I tried re-uploading the same p8 file, I couldn't save it because the “save changes” button was disabled. To enable the save changes button, I changed another setting that I can undo later. This way I saved the changes and my problem was solved.


joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • Jul 29, 2025 2:37 PM UTC

Hi ​@ibrahim,

Thank you so much for sharing it! I’m sure this is going to be useful to others.

I’ll test on my end and see why you’ll need to re-upload the key to get it validated.

 

Best,