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Configuration error

  • February 9, 2026
  • 1 reply
  • 9 views
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I am facing issue in configuration where I have added all things properly but then also I am getting the error “[RevenueCat] 😿‼️ There is an issue with your configuration. Check the underlying error for more details.”. I am using react version “19.1.0” and react-native version “0.81.5” and react-native-purchases version “^9.7.6”. 

1 reply

guilherme
RevenueCat Staff
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  • guilherme
  • RevenueCat Staff
  • February 11, 2026

Hey ​@palak-gada-cf4f27 - this error normally happens when there’s an issue with the SDK retrieving the information from the Store. To get a better understanding of what could be happening, could you please share:

  • is this happening on both platforms (Android and iOS)? 
  • for iOS, are all the Agreements (Business/Payment and the Apple Developer Program) signed and validated?
  • are you using the generated specific key for each platform (you can find them under API keys on the RevenueCat Dashboard) when building your app and not the RevenueCat TestStore one?
  • do the SDK Debug logs show any more details of what the SDK tries to do and what issues is finding?

Also, and as a next step, could you compare your configuration against this checklist? It’s the fastest way to rule out any common setup issues.

Gui, Developer Support Engineer @ RevenueCat
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