We are trying to show an alert if the user is not eligible for the trial/offer on our paywall. It’s very important we test that for new users this alert does not show, because otherwise we’re going to start blocking valid payments.
We tried testing this on Testflight using a sandbox account. Our sandbox user presses Reset Eligibility to clear out any old uses of the trials/offers.
When we carry out this test, the status comes back “Unknown”. Is this common when using a sandbox tester? Are there any obvious reasons this could be?
Is there a way of testing the new user path (i.e. one that has just signed up and has not taken out any trials) without having to repeatedly create new users or something?
We’re using react-native-purchases: 4.5.2