checkTrialOrIntroductoryPriceEligibility in a dev build returning INTRO_ELIGIBILITY_STATUS_NO_INTRO_OFFER_EXISTS

offerings.current.availablePackages = [
    {
        "identifier": "$rc_monthly",
        "offeringIdentifier": "default",
        "packageType": "MONTHLY",
        "product": {
            "priceString": "$4.99",
            "introPrice": null,
            "identifier": "kma_499_1m",
            "currencyCode": "USD",
            "productType": "NON_CONSUMABLE",
            "discounts": [],
            "description": "Access videos and our training tracker",
            "title": "Monthly premium subscription",
            "price": 4.99,
            "productCategory": "SUBSCRIPTION",
            "subscriptionPeriod": "P1M"
        }
    },
    {
        "offeringIdentifier": "default",
        "identifier": "$rc_annual",
        "product": {
            "currencyCode": "USD",
            "priceString": "$49.99",
            "title": "Annual premium subscription",
            "description": "Access videos and our training tracker",
            "discounts": [
                {
                    "identifier": "annual_free_trial",
                    "price": 0,
                    "priceString": "$0.00",
                    "period": "P3D",
                    "periodNumberOfUnits": 3,
                    "cycles": 1,
                    "periodUnit": "DAY"
                }
            ],
            "productType": "NON_CONSUMABLE",
            "identifier": "kma_4999_1y",
            "productCategory": "SUBSCRIPTION",
            "subscriptionPeriod": "P1Y",
            "price": 49.989999999999995,
            "introPrice": null
        },
        "packageType": "ANNUAL"
    }
]

availableOffers = {
    "kma_4999_1y": {
        "description": "Product does not have trial or introductory price.",
        "status": 3
    },
    "kma_499_1m": {
        "status": 3,
        "description": "Product does not have trial or introductory price."
    }
}

sharing the returned data from Purchases.getOfferings() and Purchases.checkTrialOrIntroductoryPriceEligibility([‘kma_4999_1y’, ‘kma_499_1m’])

Hi @lfkwtz,

First, are you using StoreKitTest when testing on simulator? If yes, you’ll need to make sure the free trial is added to the StoreKitTest configuration file as well.

Normally I would recommend using StoreKitTest on simulator or the sandbox environment on a real device. Since you’re setting things up in App Store Connect try testing on a real device and see if that fixes things.

Just tested on a development build on a real device and I’m getting the same result.

I read in the forums that sandbox / development environments can sometimes result in the INTRO_ELIGIBILITY_STATUS_UNKNOWN error --- but i’m getting INTRO_ELIGIBILITY_STATUS_NO_INTRO_OFFER_EXISTS which makes me think this is a separate issue not related to being in a development environment?