Question

Can't get Promotional Offers to work

  • 28 May 2022
  • 4 replies
  • 80 views

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I have followed instructions from the official documentation (https://docs.revenuecat.com/docs/ios-subscription-offers) but I can’t get promotional offers to appear.

I’m using a sandbox user, which has an expired annual subscription. When I call any of these methods, I either get 0 offers or it says that the user is not eligible for the promo offer (pay up front, x% off first year).

let d = package.storeProduct.discounts (returns 0)

let e = await Purchases.shared.checkTrialOrIntroDiscountEligibility(product: package.storeProduct) (returns ineligible)

let promoOffers = await package.storeProduct.getEligiblePromotionalOffers() (returns 0)

 

Here are the entitlements for the user:

identifier=pro,

isActive=false,

willRenew=false,

periodType=Normal,

latestPurchaseDate=Optional(2022-05-28 12:36:19 +0000),

originalPurchaseDate=Optional(2022-05-27 16:03:13 +0000),

expirationDate=Optional(2022-05-28 13:36:19 +0000),

store=Store(rawValue: 0),

productIdentifier=com.mycompany.myapp.pro.yearly,

isSandbox=true,

unsubscribeDetectedAt=Optional(2022-05-28 12:36:07 +0000),

billingIssueDetectedAt=nil,

ownershipType=PurchaseOwnershipType(rawValue: 0)

 

What I am doing wrong?


4 replies

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So I created a new sandbox user and since it seems like it is not possible to speed annual subs, I also created a monthly promo offer (pay up front, 12 months).

Then, I went in Settings > App Store > [sandbox user] > Manage and cancelled the subscription.

 

After 3 minutes, checkTrialOrIntroDiscountEligibility for that new sandbox user returns eligible but there are still no discounts available via package.storeProduct.discounts nor package.storeProduct.getEligiblePromotionalOffers().

 

However, I see this in the console logs:

[Purchases] - DEBUG: ℹ️ Vending Offerings from cache

Is this the problem? Somehow my app isn’t getting a fresh offerings list?

I have the same problem with React Native, offerings list isn’t updated after changes. 

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Anyone?

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Me too

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