I have created 4 products weekly, monthly, annual and custom. when i try fetch it only gets custom one i cant get them all. what should be problem? I have one “default” offering and add them all in.
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+3Hey
When the SDK fails to retrieve product offerings, it usually points to a misconfiguration during the setup process - to help with these, we have a troubleshooting guide for offerings with a comprehensive checklist to help identify common issues across stores.
Could you go through the steps in that guide and check if your products show a Ready to Submit or Available status in the RevenueCat dashboard? Those statuses indicate that we were able to successfully connect with the store. If you see Could not check, it means there’s likely a problem with the store configuration (e.g., credentials, missing setup, etc.).
Feel free to open a customer support ticket too, if you’d like to share more information about your project or configuration!
Best,
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