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Apple receipt generation in paywallscreen

  • April 24, 2025
  • 1 reply
  • 14 views

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Hello, I need help. My paywallscreen does not generate the Apple Store Connect purchase receipt in the Testflight environment and it is hindering the approval of my application on Apple. I thought it would be because the signature was in review status, but Apple support informed that the status is only approved when the application has the approved binary following the guidelines. However, our binary will never be approved because it does not generate the Revenue Cat receipt. What can we do? I need urgent support because I am thinking of removing the Revenue Cat implementation to resolve this error as soon as possible. And the following error appears: 'Unable to complete the purchase. Product ID not mapped'

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1 reply

joan-cardona
RevenueCat Staff
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  • RevenueCat Staff
  • 413 replies
  • April 28, 2025

Hi ​@kauan-cb3603,

You should test your subscriptions in the “Ready for submit” state and you should not send the in-app subscriptions for review alone. When you have the subscriptions in “Ready to submit”, there’s a new section in App Store Connect that will appear under your app build where you can attach the subscriptions. This way you ensure that the app and the subscriptions are reviewed and approved together.

Let me know if this works!


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