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Apple or Revenuecat server responses very slow? 12/23-12/28+?

  • 28 December 2022
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Has anyone seeing the Apple or RevenueCat server response time to be very slow in the last week?

12/23-12/28+? A few weeks ago the response time was great, very fast. Currently it can take several minutes to authenticate a purchase between Apple and RevenueCat. This has led to several App Store rejections this week. 

Anyone else experiencing this? Should I just wait till the new year? Maybe Apple and RevenueCat are doing maintenance so servers are slow. 

If the apple tester/review person sees a long delay they reject the app….

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Best answer by Haley Pace 3 January 2023, 18:28

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From revenuecats debug out: 2022-12-28 [Purchases] - WARN: 🍎⚠️ StoreKit 2 purchase took longer than expected (91.53 seconds) 

It seems apple server is more to blame since it is StoreKit 2?

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Just letting you know we are looking into this for you and will update with our findings. One thing to note is having App Store Server Notifications will help improve authentication speed 

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Just letting you know we are looking into this for you and will update with our findings. One thing to note is having App Store Server Notifications will help improve authentication speed 

I did this and I did speed up the process. Thank you!

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I’m also seeing slower responses over the last three days though it looks like it’s getting better again now that holidays are coming to a close. Here is a screenshot from Firebase Performance:

 

What’s more worrying is the error rate of the requests. I’m seeing some 404s(1.5%), but even more 422 (4.5%)! 🤔

Interestingly this only happens for our iOS app - the Android app doesn’t seem to return any error responses and response times are stable.

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Thank you for letting us know! This may be something with Apple’s servers, but we will keep an eye out for this.

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@Haley Pace thanks! Really looking forward to your devs’ take on this.

Hi, has there been any update on this? With Apple Store Server Notifications set, I get 90~120 seconds on average to purchase. Any other tricks to make this faster would be greatly appreciated..

around [Purchases] - WARN: 🍎⚠️ StoreKit 2 purchase took longer than expected (94.31 seconds)

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