Hi, i have been facing `there was a problem with the store` for over 2 weeks and don’t have a clue how to solve this issue.
subscriptions have been working on my app in production but suddenly emitting errors when users are trying to subscribe. Weird thing is, it succeeds in sandbox mode with test cards but only fails in production with real payment methods.
On official doc revenuecat suggests the following solutions:
- Google server is down → unlikely. it has been failing for ever 2weeks by 100% chance.
- Google Play Developer API Quota exceeded → Checked and only has 1 or 2 usages only
- Invalid Android package name in the RevenueCat dashboard → unlikely because it used to work before and still working in sandbox mode.
- Google Billing Client SERVICE_TIMEOUT error → Not sure if this is the case but what can i do if this is the issue?
I have also went through the integration guide again and checked if my products and paywalls are valid.
I have been receiving customer complaints and unable to receive new subscriptions from users. Please have a look into this issue.
Here are my dependencies: (I tried upgrading to expo sdk 53 and revenucat ver9.1 but didn’t work)
"@expo/vector-icons": "^14.0.0",
"@react-native-async-storage/async-storage": "1.23.1",
"@react-native-google-signin/google-signin": "^13.2.0",
"@react-navigation/native": "7.0.14",
"@react-oauth/google": "^0.12.1",
"@rneui/base": "^4.0.0-rc.8",
"@rneui/themed": "^4.0.0-rc.8",
"@supabase/supabase-js": "^2.43.4",
"@tanstack/react-query": "^5.39.0",
"@vercel/analytics": "^1.5.0",
"add": "^2.0.6",
"airport-react": "^2.2.2",
"axios": "^1.8.1",
"dayjs": "^1.11.11",
"expo": "^52.0.23",
"expo-apple-authentication": "~7.1.3",
"expo-auth-session": "~6.0.3",
"expo-build-properties": "~0.13.3",
"expo-clipboard": "^7.0.0",
"expo-constants": "~17.0.3",
"expo-crypto": "~14.0.2",
"expo-dev-client": "~5.0.12",
"expo-font": "~13.0.2",
"expo-haptics": "~14.0.0",
"expo-linear-gradient": "~14.0.2",
"expo-linking": "~7.0.3",
"expo-localization": "^16.0.1",
"expo-router": "~4.0.15",
"expo-secure-store": "~14.0.0",
"expo-splash-screen": "~0.29.18",
"expo-status-bar": "~2.0.0",
"expo-system-ui": "~4.0.6",
"jotai": "^2.12.5",
"react": "18.3.1",
"react-device-detect": "^2.2.3",
"react-dom": "18.3.1",
"react-native": "0.76.5",
"react-native-chart-kit": "^6.12.0",
"react-native-click-outside": "^0.1.1",
"react-native-draggable-flatlist": "^4.0.1",
"react-native-gesture-handler": "~2.20.2",
"react-native-gifted-charts": "^1.4.54",
"react-native-keyboard-aware-scroll-view": "^0.9.5",
"react-native-paper": "^5.12.3",
"react-native-paper-dates": "^0.22.47",
"react-native-progress": "^5.0.1",
"react-native-purchases": "^8.5.0",
"react-native-purchases-ui": "^8.5.0",
"react-native-reanimated": "~3.16.1",
"react-native-safe-area-context": "4.12.0",
"react-native-screens": "~4.4.0",
"react-native-svg": "15.8.0",
"react-native-toast-message": "^2.2.0",
"react-native-url-polyfill": "^2.0.0",
"react-native-web": "~0.19.10",
"react-native-webview": "13.12.5"
