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All packages are not being fetched

  • September 24, 2021
  • 1 reply
  • 281 views

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I have 3 packages in one offering. When I fetch offering it returns only 2 packages, 1 is missing

I have following 3 packages for example.

Pizza Pack
Low Pack
All Pack

It gives me only Pizza and Low pack, not All Pack. 
What could be the issue?

Best answer by ryan

If the underlying product can’t be fetched from Apple or Google, then the package would be empty. The debug logs should be able to confirm if that’s the case. If so, then our guide on Empty Products should help! 

 

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1 reply

ryan
RevenueCat Staff
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  • RevenueCat Staff
  • 391 replies
  • Answer
  • September 24, 2021

If the underlying product can’t be fetched from Apple or Google, then the package would be empty. The debug logs should be able to confirm if that’s the case. If so, then our guide on Empty Products should help!