Our webhooks have supported product change events for a while, and now product change events are being sent to analytics and CRM integrations. This event will be sent to integrations whenever a subscriber changes the product of their subscription. This does not necessarily mean the new product is in effect immediately. See our docs on Managing Subscriptions for more information about upgrades, downgrades, and crossgrades.

In order to receive these events, you will need to set the event name in your configured integrations:

(remember to hit the ‘Save’ button in the upper right corner)

We hope this new event type is useful! Let us know about any questions, comments, or concerns with the new event.