why Multiple subscriptions exist simultaneously

  • 15 January 2024
  • 1 reply

Userlevel 1
Badge +2

i has weekly subscription in prod env,

now, i debug

i change to monthly in sandbox env

i debug

customerInfo.activeSubscriptions include tow subscription(weekly, monthly)

this is a problem or ?

i hopt only has monthly

what i should to do ?

1 reply

Userlevel 6
Badge +8

Hey @wuhao-wechat-w953999109!

Subscription products are separate in each environment - it’s possible to have an active subscription in sandbox as well as production at the same time. It’s generally not a problem, and not something that users could run into (since they shouldn’t have access to making sandbox transactions).

Additionally, sandbox transactions expire after just a few minutes.