Why is there a 7 day delay on trial start charts and data?

  • 30 July 2021
  • 1 reply

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Curious why there is a 7 day delay on this chart but not on others? 


Best answer by cody 30 July 2021, 18:56

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Userlevel 6
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Hey @Kim!

Since this chart is based on the number of users that start a trial within the first 7-days, it needs at least seven full days worth of data before the first data point will populate. You can read more about this in our docs here.