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Question

Why Does the Dashboard Show $0 for Monthly Revenue but Correctly Display Annual Revenue?

  • December 23, 2024
  • 1 reply
  • 50 views

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In the revenue cat system, we first calculate monthly revenue and then annual revenue. However, on the dashboard, the monthly revenue appears as $0, while only the annual revenue is displayed correctly. In reality, both monthly and annual revenues were calculated without any refunds for the monthly revenue. Why does the dashboard show $0 for the monthly revenue?

 

 

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  • RevenueCat Staff
  • January 7, 2025

Hi, apologies for the delay in response, we were out of office for the holidays. Looking at your data from my end, I can see some of these $0 transactions and they all are due to refunds. If you have questions on a specific instance, can you please create a support ticket here and share it internally with us?