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Question

what does it mean Opted-out of renewal, confusing

  • July 31, 2024
  • 1 reply
  • 56 views

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i see Opted-out of renewal on the subscription history of our subscribers.

 

does it mean refund?

it’s too confusing.

 

does it mean they paid the subscription but will not renew next year?

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1 reply

Ryan Glanz
RevenueCat Staff
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  • RevenueCat Staff
  • 383 replies
  • August 2, 2024

Here’s a list of event flows and what they mean: https://www.revenuecat.com/docs/integrations/webhooks/event-flows

An opted-out is a cancellation, which means they turned off autorenew.

does it mean they paid the subscription but will not renew next year?

this is correct


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