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Question

Webhook returns a 401 error, and the user ID is missing when I redeem a subscription

  • February 27, 2025
  • 1 reply
  • 17 views

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RevenueCat webhook returns a 401 error, and the user ID is missing only in the case of redeeming a subscription. However, regular subscriptions are working fine.

1 reply

kaitlin
RevenueCat Staff
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  • RevenueCat Staff
  • 365 replies
  • March 3, 2025

Hey ​@Tek Developer,

The response from your server seems to be {"error":"User not found"}  - the user id isn’t missing from the request body, so I’d recommend checking into the internal logic of your webhook handling. 

If you’d like more assistance with this, I’d recommend creating a support ticket at app.revenuecat.com/settings/support!


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