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Question

Web Purchase Links - Confusing disclaimer text when using promo code + free trial

  • June 1, 2026
  • 1 reply
  • 44 views

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Hello!

We’ve setup a Web Purchase Link for an offering using RC Billing. One of the packages supports a free trial period. The link support promo codes.

 

We notice there’s some conflicting information on the page about how much the user will pay after the trial ends when using a promo code. In the example below, we’re using a 100% off promo code. On the left side it’s clear that after the trial ends, the user will pay $0; however, on the right side there’s disclaimer text explaining that after the trial ends, the user will pay the full price of $129.

 

This has led to some questions and confusion. Is there a way to ensure the disclaimer text updates to handle the promo code?

 

Thank you for your help!

1 reply

matt-heaney
RevenueCat Staff
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  • RevenueCat Staff
  • June 3, 2026

Hey ​@eeye-1fbead,

Thanks for the post. Matt from RevenueCat here!

Thank you for raising this issue. I’m very sorry for any confusion this has caused your users.

I have escalated this to the engineering team, who are investigating a fix to get this resolved, and we will keep you in the loop with progress on the fix.

In the meantime, if there is anything else we can do to help, please let us know!

Thanks!