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Question

V1 get customer API not returning subscription info

  • August 20, 2024
  • 1 reply
  • 74 views

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I would like to know that, is there any case I could not get the subscription details through api even if I have an active entitlement.

It was working fine this morning. Since 2pm IST, I am not receiving their entitlements in the revenuecat subscribers response
 

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1 reply

wes_clark
RevenueCat Staff
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  • RevenueCat Staff
  • August 22, 2024

Hi! Could you share which app you saw this in and a few of the app user IDs where you saw the issue so that I may check the logs on our end? Additionally, if you would rather not share this information publicly, you can start a private support ticket in the Dashboard.