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Question

Unable to Upload p8 File in RevenueCat

  • May 24, 2025
  • 2 replies
  • 47 views

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I have tested from three different browsers (Safari, Chrome, Firefox) and two different operating systems (one macOS and one Windows), but I still encounter an error that prevents me from uploading or dragging and dropping files.

I reviewed similar issue posts, and I hope your customer support won’t provide generic responses like restarting my browser or computer, or even my Wi-Fi router.

I’m unsure whether your Sentry wrapper is throwing an error or if it’s related to cookie access.

 

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2 replies

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  • Author
  • New Member
  • May 24, 2025

I performed one final try by closing everything and dropping the file directly into the dropzone, which resolved the issue


chris_perriam
RevenueCat Staff
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  • RevenueCat Staff
  • June 3, 2025

Hi ​@xs-3ee5aa thanks for reaching out about this! We traced the issue to a bug preventing the file selection window from opening. A fix was deployed to production today which should resolve this for all users. Thanks again, and apologies for any inconvenience.