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I have tested from three different browsers (Safari, Chrome, Firefox) and two different operating systems (one macOS and one Windows), but I still encounter an error that prevents me from uploading or dragging and dropping files.

I reviewed similar issue posts, and I hope your customer support won’t provide generic responses like restarting my browser or computer, or even my Wi-Fi router.

I’m unsure whether your Sentry wrapper is throwing an error or if it’s related to cookie access.

 

I performed one final try by closing everything and dropping the file directly into the dropzone, which resolved the issue

Hi ​@xs-3ee5aa thanks for reaching out about this! We traced the issue to a bug preventing the file selection window from opening. A fix was deployed to production today which should resolve this for all users. Thanks again, and apologies for any inconvenience.

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