Question

Trouble Viewing Apple Search Ads Data in Revcat Charts: Seeking Assistance

  • 28 August 2023
  • 1 reply
  • 41 views

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Hello,

We've been experiencing an issue in the Revcat chart section where we haven't been able to see Apple Search Ads data for a while. Until March, we were able to view Apple Search Ads campaign/ad group data segmented properly, but recently, when we try to segment the data, we don't see any revenue coming from the search ads side. We haven't made any changes on the advertising side, but the revenue data is not showing up on the Revcat dashboard.

What steps should we take to correct the data flow?


1 reply

Userlevel 4
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Hi, thank you for letting us know! To better assist with this, I recommend making a support ticket where you can link this community post  in order for us to be able to view your charts and data to see what is happening there: https://app.revenuecat.com/settings/support

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